Legal

Privacy Policy

Last updated: January 1, 2024

Window Liquidators ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. Please read this policy carefully. If you disagree with any part, please discontinue use of our website.

Information We Collect

We may collect the following types of information:

  • Personal Identification: Name, email address, phone number, billing and shipping address when you place an order or contact us.
  • Payment Information: Credit card or payment details processed securely through our payment processor. We do not store full card numbers on our servers.
  • Usage Data: IP address, browser type, pages visited, time spent on pages, and referring URLs collected automatically via cookies and analytics tools.
  • Communications: Messages you send us via contact forms or email.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, and communicate about them
  • Provide customer support and respond to your inquiries
  • Send transactional emails (order confirmations, shipping notifications)
  • Send marketing emails if you have opted in (you may opt out at any time)
  • Improve our website, products, and services
  • Comply with legal obligations and prevent fraud

Cookies

We use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and understand where our visitors come from. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Some parts of our site may not function properly without cookies.

Third-Party Services

We may share information with trusted third-party service providers that assist us in operating our website and conducting our business, including payment processors, shipping carriers, and analytics providers. These parties are obligated to keep your information confidential and may not use it for their own marketing purposes.

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except as described above.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted using SSL technology. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data (subject to legal requirements)
  • Opt out of marketing communications at any time by clicking "unsubscribe" in any email
  • Request restriction of processing of your personal data

Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: